Question 1

What does it actually cost — and do you take a cut of my orders?

Accepted Answer

Never a cut. You keep 100% of every order. There's one plan — $99/mo, everything included — and it starts with 3 days free. No per-order fee, no percentage of sales, no surprise line items, no limit on how many orders you take. Many video-menu platforms, by comparison, add $1 to every online order on top of a $179+ monthly bill.

Question 2

How much work is this to set up?

Accepted Answer

About an afternoon. You snap four quick phone photos of each dish; we stitch the 360° spin, write the description, and auto-translate the whole menu for your guests. And you don't have to do the whole menu at once — sections are pre-built, so you can add a dish the first time a guest orders it.

Question 3

Do I need to buy any special equipment or screens?

Accepted Answer

No. Guests use the phones already in their pockets by scanning a QR code you print on the table, window, or receipt. Nothing to mount, nothing to wire, no $300-$2,500 menu boards. The only camera you need is the phone in your hand.

Question 4

Is the food real, or is it AI-generated?

Accepted Answer

It's your real food — always. Every spin is built from four photos of the actual plate you cook and serve, and you mark it verified. No AI-invented dishes, no generic 3D models, no borrowed stock photos. Guests order exactly what they saw. (An optional cinematic "hero video" add-on is always clearly marked — never a substitute for your real dishes.)

Question 5

I already have a POS and a website. Does this replace them?

Accepted Answer

No — it works with them. Orders flow straight through your own system, whether that's Square, Toast, Clover, or SkyTab, so the money lands in your register the same way it does today. GlossPlate is the swipeable video menu that sits in front of what you already run; it doesn't replace your POS or take over your site.

Question 6

What if my menu changes often?

Accepted Answer

Update a dish anytime and the same QR code keeps working — no reprints, no new stickers. Your plan includes 20 AI edits a month, and every change goes live instantly for every guest at the table.

Question 7

Can I cancel anytime?

Accepted Answer

Yes. No contract, no lock-in, no cancellation fee. It starts with 3 days free — cancel before it ends and you're never charged — and if it isn't selling more plates for you, walk away whenever you like.

Straight answers before you start